By Automated order entry software streamlines the order-to-fulfillment process, enabling businesses to handle higher order volumes, improve customer satisfaction, and stay competitive. Here are the top 10 solutions for 2024:
- Blue Yonder Luminate: Machine learning-powered supply chain management platform with real-time visibility, strategic planning tools, and omnichannel engagement.
- Brightpearl by Sage: Order management solution with inventory tracking, automated fulfillment workflows, and shipping integrations for growing businesses.
- Cin7: Omnichannel order and inventory management system with 700+ integrations, forecasting tools, and warehouse management capabilities.
- Fluent Commerce: Cloud-based order management system with real-time inventory visibility, order orchestration, and fulfillment optimization.
- IBM Sterling Order Management: Scalable order management platform with omnichannel orchestration, fulfillment optimization, and pre-built connectors.
- Kibo Commerce: User-friendly order management software with inventory management, omnichannel fulfillment, and intelligent order routing.
- Manhattan Active Order Management: Cloud-based platform with real-time inventory tracking, smart order sourcing, and machine learning capabilities.
- QuickBooks Enterprise: Order management software for medium to large businesses with inventory management, automated order processing, and reporting tools.
- SAP Order Management Foundation: Cloud-based software with integrated sales channels, order routing, centralized monitoring, and API-first design.
- Zoho Inventory: Order management system with multi-channel order handling, inventory tracking, automated order processing, and shipping integrations.
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Quick Comparison
| Software | Inventory Management | Omnichannel Support | Automation | Scalability | Cost-Effectiveness |
|---|---|---|---|---|---|
| Blue Yonder Luminate | ✓ | ✓ | ✓ | High | High |
| Brightpearl by Sage | ✓ | ✓ | ✓ | Moderate | Moderate |
| Cin7 | ✓ | ✓ | ✓ | High | High |
| Fluent Commerce | ✓ | ✓ | ✓ | High | High |
| IBM Sterling Order Management | ✓ | ✓ | ✓ | High | High |
| Kibo Commerce | ✓ | ✓ | ✓ | Moderate | Moderate |
| Manhattan Active Order Management | ✓ | ✓ | ✓ | High | High |
| QuickBooks Enterprise | ✓ | ✓ | ✓ | Moderate | Moderate |
| SAP Order Management Foundation | ✓ | ✓ | ✓ | High | High |
| Zoho Inventory | ✓ | ✓ | ✓ | High | High |
Choose the solution that best fits your business needs, considering factors like scalability, cost-effectiveness, automation capabilities, and integration requirements.
1. Blue Yonder Luminate
Blue Yonder Luminate is a supply chain management platform that uses machine learning to streamline supply chains and help businesses predict and prevent disruptions.
Key Features
- Real-time visibility and orchestration: Get up-to-date information on product availability and order status. Optimize delivery dates, last-mile options, and fulfillment decisions.
- Strategic planning and demand management: Tools for effective planning and managing demand.
- Lifecycle pricing: Pricing management capabilities.
- Omnichannel engagement: Support for multiple sales channels.
Performance and Scalability
The system is designed to handle large transaction volumes, processing thousands of transactions per second. Its microservices architecture ensures consistent performance and scalability, making it suitable for large enterprises in retail, distribution, and manufacturing.
Implementation and Support
| Aspect | Details |
|---|---|
| Pricing | Not publicly disclosed |
| Cost-Effectiveness | Optimizes supply chain operations, preventing disruptions and leading to cost savings |
| Customer Support | Dedicated customer success managers, online resources, and training programs |
Blue Yonder provides comprehensive support and training to ensure smooth implementation and adoption of the Luminate platform.
2. Brightpearl by Sage
Features
Brightpearl Order Management Solution caters to merchants processing up to 1,500 orders per month, supporting up to five users and five sales channels. Key features include:
-
Order Management
- Manual order entry
- Order import
- Custom fields, filters, and views
- Backorder management
- Order notifications
- B2B order workflows
-
Inventory Management
- Omnichannel inventory
- Multi-location inventory
- Product custom fields
- Multiple barcodes per product
- Bundling/kitting
- Inventory reporting
- Multiple price lists
- Minimum inventory thresholds per warehouse
-
Shipping and Fulfillment
- Automated fulfillment workflows
- Multiple warehouses
- Automated drop shipping
- Automated order splitting
- Integrated shipping labels
- Order routing
- Partial fulfillment with automatic backorders
- Configurable warehouse workflows
Integration and Scalability
Brightpearl integrates with leading e-commerce platforms like Magento and offers API connectivity for custom integrations. The solution is designed to scale with growing businesses, handling large transaction volumes and providing real-time visibility into inventory and order status.
Pricing and Support
| Aspect | Details |
|---|---|
| Pricing | Two tiers: Brightpearl Order Management Solution and Brightpearl ERP System (pricing not publicly disclosed) |
| Cost-Effectiveness | Aims to provide cost savings by optimizing supply chain operations and preventing disruptions |
| Customer Support | Dedicated customer success managers, online resources, and training programs |
3. Cin7
Features
Cin7 Omni is an order and inventory management software that connects your products, sales channels, stock locations, orders, warehouses, workflows, reports, and more into one automated system. Key features include:
- Order Management: Reorder management, barcode/ticket scanning, purchase order management
- Inventory Management: Retail inventory management, multi-location inventory, kitting, forecasting, manufacturing inventory management
- Warehouse Management: Mobile access, alerts/notifications, warehouse management
- eCommerce Integration: eCommerce management, 700+ integrations for accounting, e-commerce, marketplaces, 3PL warehouses, shipping, and EDI
- Reporting and Analytics: Reporting and analytics tools
Scalability
Cin7 Omni is designed for growing businesses. It can handle a virtually unlimited number of SKUs and orders across multiple sales channels, making it a scalable solution.
Pricing and Cost-Effectiveness
| Aspect | Details |
|---|---|
| Pricing | Customizable solution, pricing not publicly disclosed |
| Cost-Effectiveness | Aims to provide cost savings by optimizing supply chain operations |
Cin7 Omni offers a customizable solution to help businesses fulfill orders accurately and efficiently, potentially leading to cost savings through optimized supply chain operations.
4. Fluent Commerce
Features
Fluent Commerce is a cloud-based order management system that provides:
- Real-time inventory visibility across multiple locations
- Order orchestration for efficient order processing
- Fulfillment optimization to reduce delivery costs and split shipments
The platform offers:
- Omnichannel orchestration: Manage orders from various sales channels
- Order Management Experience (OMX): Streamline order processing
- Cloud-native architecture: Designed for future growth and scalability
Flexible Fulfillment
Fluent Commerce allows businesses to create custom fulfillment workflows, enabling:
- Cost reduction through optimized delivery routes
- Shipment splitting as the business expands
Integration and Scalability
| Aspect | Details |
|---|---|
| Integration | – Event-driven, rule-based architecture for customization – Pre-built connectors for seamless system integration |
| Scalability | – Handles high order volumes and SKU counts – Suitable for growing businesses |
Pricing and Support
| Aspect | Details |
|---|---|
| Pricing | – Cloud-based modular commerce stack – Aims to reduce total cost of ownership – Pricing not publicly disclosed |
| Customer Support | – Demos, case studies, and success stories available – Customer-focused approach for premium omnichannel fulfillment |
5. IBM Sterling Order Management
Key Features
IBM Sterling Order Management is a cloud-based order management system that provides:
- Real-time inventory visibility across multiple locations
- Order orchestration for efficient order processing
- Fulfillment optimization to reduce delivery costs and split shipments
The platform enables businesses to manage orders from various sales channels through omnichannel orchestration. It features a cloud-native architecture designed for future growth and scalability.
Integration and Scalability
| Aspect | Details |
|---|---|
| Integration | – Event-driven, rule-based architecture for customization – Pre-built connectors for seamless system integration |
| Scalability | – Handles high order volumes and large SKU counts – Suitable for growing businesses |
Pricing and Cost-Effectiveness
| Aspect | Details |
|---|---|
| Pricing | – Starts at $49 per license – Flexible pricing structure for businesses of various sizes |
| Cost-Effectiveness | – Aims to reduce total cost of ownership |
Customer Support
IBM Sterling Order Management offers:
- Demos
- Case studies
- Success stories
- Customer-focused support to maximize the benefits of the order management system
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6. Kibo Commerce
Order Management Features
Kibo Commerce offers a user-friendly order management software solution designed to simplify operations. The platform provides a suite of tools that streamline the entire order lifecycle, giving you real-time visibility into order status, inventory levels, and data. With Kibo, you can efficiently manage orders from various sales channels, optimize inventory, and intelligently route orders to reduce costs and improve customer satisfaction.
Key features include:
- Inventory Management: Track and manage inventory across multiple locations.
- Omnichannel Fulfillment: Fulfill orders from various sales channels.
- Intelligent Order Routing: Automatically route orders to reduce costs and delivery times.
- Real-Time Visibility: Monitor order status and inventory levels in real-time.
- Modular Order Management: Implement modules as needed for scalable growth.
Integration and Scalability
| Aspect | Details |
|---|---|
| Integration | – Connect with various systems for seamless order management – Integrate with multiple sales channels and platforms |
| Scalability | – Cloud-native architecture for easy scaling – Modular solutions for flexible growth as your business expands |
Pricing and Support
| Aspect | Details |
|---|---|
| Pricing | – Flexible pricing starting at $0.01 per month – Aims to reduce overall costs and improve efficiency |
| Customer Support | – Demos, case studies, and success stories available – Customer-focused support to maximize the platform’s benefits |
7. Manhattan Active Order Management
Manhattan Active Order Management is a cloud-based platform that helps businesses optimize profits by providing accurate inventory visibility and efficient order management.
Key Features
-
Real-time Inventory Tracking: The platform uses in-memory caching technology to accelerate omnichannel fulfillment. It tracks inventory in real-time, including items in transit.
-
Smart Order Sourcing: Manhattan Active Order Management considers real-time inventory, promotions, labor resources, and geographical factors to source products from the most cost-effective location.
-
Machine Learning: The platform uses machine learning to provide accurate data for commerce solutions, reducing cart abandonment and increasing online conversion rates.
-
Fulfillment Monitoring: It offers fulfillment health monitoring and streamlines processes like order capture, modification, cancellation, returns, and exchanges.
-
Multiple Stock Views: Administrators can create multiple stock views based on channels, orders, or customer attributes.
Integration and Scalability
| Aspect | Details |
|---|---|
| Integration | – Natively integrated with Google’s Shopping Content API for accurate product location and delivery times across Google platforms – API-first design and extensibility tools for seamless integration with legacy technologies |
| Scalability | – Cloud-native architecture for flexible scaling |
Pricing and Cost-Effectiveness
Manhattan Active Order Management’s pricing is not publicly disclosed. However, it aims to reduce overall costs and improve efficiency through its cloud-native architecture and flexible pricing for businesses of various sizes.
Customer Support
Manhattan Associates provides customer-focused support, including demos, case studies, and success stories, to help users maximize the platform’s benefits.
8. QuickBooks Enterprise
Key Features
QuickBooks Enterprise is an order management software designed for medium to large businesses. It offers tools to streamline order processing, inventory tracking, and fulfillment:
- Inventory Management: Monitor stock levels across multiple warehouses in real-time and optimize inventory.
- Automated Order Processing: Automate order routing, picking, and shipping tasks.
- Multi-Channel Order Management: Handle orders from various sales channels like e-commerce sites, marketplaces, and physical stores.
- Reporting and Analytics: Generate detailed reports and analytics for insights into business operations.
Integration and Scalability
| Aspect | Details |
|---|---|
| Integration | – Integrates with other QuickBooks products like QuickBooks Online and Point of Sale – Connects with third-party apps like e-commerce platforms, shipping providers, and payment gateways |
| Scalability | – Designed to grow with your business – Flexible pricing plans to handle large order and inventory volumes |
Pricing and Cost-Effectiveness
QuickBooks Enterprise offers tiered pricing based on the number of users and features needed. While the cost may seem high for small businesses, it provides a cost-effective solution for medium to large companies requiring advanced order management capabilities.
Support and Training
| Aspect | Details |
|---|---|
| Customer Support | – Phone, email, and online chat support available – Comprehensive support to assist users |
| Training Resources | – Video tutorials – User guides – Online courses to help users maximize the software |
9. SAP Order Management Foundation
SAP Order Management Foundation is a cloud-based software that simplifies order processing across different sales channels and fulfillment systems within a business. It provides a centralized platform for managing orders, offering streamlined workflows and unified access.
Key Features
- Cloud Deployment: The software is hosted in the cloud for easy access and scalability.
- Integrated Sales Channels: It connects with your existing e-commerce platforms, marketplaces, and physical stores.
- Order Routing: Orders can be routed to various systems, channels, and locations for efficient fulfillment.
- Centralized Monitoring: Track and monitor order processes from a single dashboard.
- Analytics Tools: Gain insights into order data and performance metrics.
- Multi-Product Support: Handle orders for physical goods, subscriptions, and services.
- API-First Design: Offers a headless architecture with APIs for easy integration.
- Business User Interface: Provides a user-friendly interface for order lookup and management.
Integration and Scalability
| Aspect | Details |
|---|---|
| Integration | – Pre-integrated with SAP Commerce Cloud and SAP S/4HANA – Open APIs for connecting with other systems and solutions |
| Scalability | – Cloud-based architecture allows for easy scaling as your business grows |
Pricing and Cost-Effectiveness
SAP Order Management Foundation’s pricing is not publicly disclosed. However, it aims to provide a cost-effective solution by streamlining order management processes and reducing manual effort.
Support and Training
| Aspect | Details |
|---|---|
| Customer Support | – Comprehensive support services and plans available – Expert consulting and custom application development |
| Training Resources | – Best practices and guidance for effective implementation |
10. Zoho Inventory
Key Features
Zoho Inventory is an order management software that automates order processing, inventory tracking, and shipping. Its main features include:
- Multi-Channel Order Management: Handle orders from various sales channels like online stores, marketplaces, and physical locations.
- Inventory Tracking: Monitor stock levels across multiple warehouses in real-time.
- Automated Order Processing: Streamline order fulfillment tasks like generating packing slips and facilitating drop shipping.
- Shipping Integrations: Connect with popular shipping carriers like USPS, UPS, and FedEx for seamless order delivery.
- Reporting and Analytics: Get insights into sales, inventory, and shipping performance to make informed decisions.
Integrations and Scalability
| Aspect | Details |
|---|---|
| Integrations | – Connects with other Zoho apps like Zoho Books and Zoho CRM – Integrates with popular ecommerce platforms and marketplaces |
| Scalability | – Cloud-based architecture allows for easy scaling as your business grows |
Pricing and Cost-Effectiveness
| Plan | Price |
|---|---|
| Free Plan | Free |
| Standard Plan | $59/month |
| Professional Plan | $99/month |
Zoho Inventory offers competitive pricing and aims to provide a cost-effective solution by streamlining order management processes and reducing manual effort.
Support and Training
- Comprehensive customer support services
- Online resources and tutorials
- User-friendly interface and customizable templates for easy implementation and training
Pros and Cons Comparison
When choosing automated order entry software, it’s crucial to weigh the advantages and drawbacks of each solution. Here’s a summary of the key pros and cons of the top 10 automated order entry software:
Pros
| Software | Pros |
|---|---|
| Blue Yonder Luminate | Boosts efficiency, accuracy, customer experience, and cost savings. Highly scalable. |
| Brightpearl by Sage | Streamlines order management, automates workflows, tracks inventory in real-time, and improves customer satisfaction. |
| Cin7 | Centralizes order management, automates order processing, tracks inventory in real-time, and enhances customer experience. |
| Fluent Commerce | Manages orders across channels, automates workflows, tracks inventory in real-time, and improves customer satisfaction. |
| IBM Sterling Order Management | Scalable order management, automated workflows, real-time inventory tracking, and enhanced customer experience. |
| Kibo Commerce | Unified commerce platform, automated order processing, real-time inventory tracking, and improved customer satisfaction. |
| Manhattan Active Order Management | Scalable order management, automated workflows, real-time inventory tracking, and enhanced customer experience. |
| QuickBooks Enterprise | Automates order processing, tracks inventory in real-time, and improves customer satisfaction. |
| SAP Order Management Foundation | Centralizes order management, automates workflows, tracks inventory in real-time, and enhances customer experience. |
| Zoho Inventory | Automates order processing, tracks inventory in real-time, and improves customer satisfaction. |
Cons
| Software | Cons |
|---|---|
| Blue Yonder Luminate | Steep learning curve, high implementation costs, and limited customization. |
| Brightpearl by Sage | Limited scalability, high costs for additional features, and limited integrations. |
| Cin7 | Limited customization, high costs for additional features, and limited integrations. |
| Fluent Commerce | High implementation costs, limited scalability, and limited customization. |
| IBM Sterling Order Management | High costs, complex implementation, and limited customization. |
| Kibo Commerce | High implementation costs, limited scalability, and limited customization. |
| Manhattan Active Order Management | High costs, complex implementation, and limited customization. |
| QuickBooks Enterprise | Limited scalability, high costs for additional features, and limited integrations. |
| SAP Order Management Foundation | High costs, complex implementation, and limited customization. |
| Zoho Inventory | Limited customization, high costs for additional features, and limited integrations. |
Final Thoughts
Choosing the right automated order entry software is crucial for businesses aiming to streamline order management, reduce errors, and improve customer satisfaction. After reviewing the top 10 solutions, here are some key points to consider:
Evaluate Pros and Cons
| Software | Pros | Cons |
|---|---|---|
| Blue Yonder Luminate | Boosts efficiency, accuracy, customer experience, and cost savings. Highly scalable. | Steep learning curve, high implementation costs, limited customization. |
| Brightpearl by Sage | Streamlines order management, automates workflows, tracks inventory in real-time, improves customer satisfaction. | Limited scalability, high costs for additional features, limited integrations. |
| Cin7 | Centralizes order management, automates order processing, tracks inventory in real-time, enhances customer experience. | Limited customization, high costs for additional features, limited integrations. |
| Fluent Commerce | Manages orders across channels, automates workflows, tracks inventory in real-time, improves customer satisfaction. | High implementation costs, limited scalability, limited customization. |
| IBM Sterling Order Management | Scalable order management, automated workflows, real-time inventory tracking, enhanced customer experience. | High costs, complex implementation, limited customization. |
| Kibo Commerce | Unified commerce platform, automated order processing, real-time inventory tracking, improved customer satisfaction. | High implementation costs, limited scalability, limited customization. |
| Manhattan Active Order Management | Scalable order management, automated workflows, real-time inventory tracking, enhanced customer experience. | High costs, complex implementation, limited customization. |
| QuickBooks Enterprise | Automates order processing, tracks inventory in real-time, improves customer satisfaction. | Limited scalability, high costs for additional features, limited integrations. |
| SAP Order Management Foundation | Centralizes order management, automates workflows, tracks inventory in real-time, enhances customer experience. | High costs, complex implementation, limited customization. |
| Zoho Inventory | Automates order processing, tracks inventory in real-time, improves customer satisfaction. | Limited customization, high costs for additional features, limited integrations. |
Carefully weigh the pros and cons of each solution to find the best fit for your business needs.
Consider Scalability and Customization
As your business grows, ensure the software can scale to handle increasing order volumes and inventory levels. Also, assess the level of customization available to tailor the solution to your specific requirements.
Evaluate Integration Capabilities
Seamless integration with existing systems, such as e-commerce platforms, marketplaces, and accounting software, is crucial for efficient order management. Ensure the software can connect with your current technology stack.
FAQs
What is an automated order entry system?
An automated order entry system is software that helps businesses process customer orders quickly and accurately without manual data entry. Here’s how it works:
- Customers place orders through your online store, marketplaces, or other sales channels.
- The automated system captures the order details electronically.
- It processes the order information automatically, without human intervention.
- The order data is then sent to your inventory and fulfillment systems for processing.
| Benefits | Details |
|---|---|
| Speed | Orders are processed instantly, reducing delays. |
| Accuracy | Automated systems minimize errors from manual data entry. |
| Efficiency | Frees up staff time for other tasks. |
| Cost Savings | Reduces labor costs and overhead expenses. |
Automated order entry systems streamline the order-to-fulfillment process, enabling businesses to:
- Handle higher order volumes
- Improve customer satisfaction
- Stay competitive in today’s fast-paced market
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